Contact

We are committed to providing exceptional customer service and aim to answer your inquiries promptly, typically within 24 hours during our weekday operating hours. Our dedicated team is available Monday through Friday, from 9:00 AM to 5:00 PM CET, ensuring that you receive timely assistance.

If you have any questions or require support, we encourage you to explore our Frequently Asked Questions (FAQ) section, where you may find answers to common queries. Our comprehensive FAQ covers a wide range of topics related to our products, services, ordering process, shipping, and more.

For personalized assistance or if your question isn't covered in our FAQ, please do not hesitate to contact us via email at support@thenordiclab.com. Our customer support team is here to address any concerns you may have and provide guidance on product selection, skincare routines, or any other inquiries.

At The Nordic Lab, we prioritize your satisfaction and are dedicated to ensuring a smooth and enjoyable experience with our products. Whether you're seeking information about our skincare and hair care collections, need assistance with an order, or have feedback to share, we're here to help.

Thank you for choosing The Nordic Lab. We look forward to assisting you and providing exceptional service to meet your skincare needs.